Northwest Iowa — Iowans may be getting into the swing of the Christmas shopping season, but don’t be surprised if, some day soon, the phone rings and it’s someone offering to help you and your “ailing” computer.
Jim Hegarty, with the Better Business Bureau, is warning people to beware as it’s a scam, often involving con artists claiming to be with a company called Team Viewer.
The next mistake, he says, is giving them permission to fix something on your computer that’s not really broken.
No matter how good the story may sound, he says not to believe it and certainly don’t give them any personal financial information or computer passwords.
Hegarty says if you get one of these calls, the Better Business Bureau wants to hear about it. You can log on to www.bbb.org to report the scam or call it in. He says they have “first responders” ready to help.
If you think that there may actually be a problem with your computer, consult a trusted, reputable, local computer repair company to diagnose and repair the problem.