Spencer, Iowa — Saturday, September 7th saw a rare event at the Clay County Fair in Spencer……a Grandstand concert cancellation.
The classic rock group Foreigner had been scheduled to appear at the fair Saturday evening, but canceled their appearance. Due to muddy track conditions that affected stage placement, and issues with the stage surface, Foreigner felt that the Grandstand stage was unsafe for the band and stage personnel, and canceled their performance.
Clay County Fair officials say they’ll be offering concert ticket refunds (less handling & processing fees).
Bottom line, according to fair officials, if you purchased your tickets via credit card, you don’t have to do anything. Your refund will be coming to you automatically. Refunds will be issued in the following ways:
If you purchased your tickets via credit card before June 10th, 2019 – a refund check from the Clay County Fair will be mailed to you prior to October 15th. (Due to online merchant protocols, Midwestix can only reverse charges made within the last three months to the credit card of purchase. Therefore, a check must be issued for transactions processed before June 10th.)
If you purchased your tickets via credit card after June 10th, 2019 – your credit card charges will be reversed before September 23rd by Midwestix, the Fair’s ticketing partner.
If you purchased your tickets via check or cash – please mail your Foreigner concert tickets, along with a return address, to Ticket Refund, Clay County Fair, PO Box 527, Spencer, IA 51301 prior to October 15.
The fair does not offer refunds for gate admission, according to officials.
For any additional questions that you might have, please contact Midwestix at email@example.com.
Clay County Fair and Event Center CEO Jeremy Parsons says he knows that for many follks, Saturday’s concert was going to be your highlight of the Fair. Parsons says he’s sorry that they were unable to deliver. Hopefully, he says, you were at least able to enjoy some other part of “The World’s Greatest County Fair.”