Northwest Iowan Who Was NYC Air Traffic Controller, Still Feels ‘Total Numbness’ After 9/11

Estherville, Iowa — As the nation remembers the 20th anniversary of the Nine Eleven attacks, the memories are especially vivid for an Estherville woman. Cindy Hood was an air traffic controller at the New York Air Route Traffic Control Center on September 11th of 2001. Hood wasn’t on duty but she was at the control center for a training session when the class was told an airplane had hit the World Trade Center. Read more