Statewide Iowa — The Iowa Lottery went to a process requiring winners to make an appointment to pick up their prizes as a precaution during the pandemic.
Lottery spokesperson, Mary Neubauer, says they’ve been evaluating things as restrictions are removed and will stay with that process.
She says the appointment process has proven to be popular.
The Iowa Lottery follows the Iowa DOT which has gone to an appointment-only process for driver’s licenses after a pilot program that the agency says was well received. Neubauer says they will continue to have stations with sanitizer and masks available.
To make a prize-claim appointment, you should call the lottery office where you want to claim your prize to schedule a time and receive other details, including the documentation you will need to have with you.
Iowa Lottery prizes up to 600 dollars in lotto, InstaPlay and instant-scratch games may be redeemed at any lottery retailer location in the state if sufficient funds are available. All prizes of more than 250-thousand dollars must be claimed at lottery headquarters in Clive.
