Statewide, Iowa — State Ombudsman, Bernardo Granwehr, says while a majority of the complaints his office handled in the last fiscal year were from inmates in state prisons and local jails — there were a wide variety of other concerns.
He says anything to do with state and local government agencies can end up generating complaints. Granwehr says his office does what it can to help.
He says Iowa’s Ombudsman is unique when it comes to others across the country.
Granwehr encourages you to be sure you’ve tried all your options for resolving your situation before calling his office.