Statewide, Iowa — Iowa Health and Human Services officials are starting the process of significantly updating the state’s child welfare system.
The state had contracted with the Change and Innovation Agency to extensively review and update the state’s policy and procedures along with working to completely replace the IT system. Janee Harvey, an administrator with Iowa HHS, says the current IT system is so outdated, it’s causing workforce retention issues.
Harvey says they’re updating everything to best serve Iowa children and families.
The system overhaul comes as Iowa has seen several high-profile child abuse cases highlighting failures in its current system.
