Sheldon, Iowa — Hy-Vee, Inc. has announced that, in response to customer requests, they will be reserving one hour of shopping time prior to their new opening time each day for customers considered “high risk.”
Hy-Vee Chairman CEO and president Randy Edeker says Hy-Vee is extremely concerned about the spread of COVID-19, and want to respond to their customers who are at higher risk of serious illness by offering them a time where they may feel a bit safer shopping at Hy-Vee.
The reserved hour will be from 7 a.m. to 8 a.m., seven days a week, and is designed for these customers: Ages 60 and older; Expectant mothers; Anyone with an underlying health condition(s) that makes him/her more susceptible to serious illness.
Pharmacies in most Hy-Vee locations will also be extending their hours so they can serve this group of customers from 7 a.m. to 8 a.m. These locations include pharmacies inside Hy-Vee’s grocery stores.
All other customers are asked to please respect this hour reserved for these at-risk customers, and limit their shopping to Hy-Vee’s new store hours of 8 a.m. to 8 p.m., seven days a week.
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Original story posted 10;45 am, 3/18/2020
Sheldon, Iowa — Both Hy-Vee and Fareway in Sheldon, along with all other Hy-Vee and Fareway stores, have instituted some changes due to COVID-19 concerns.
Boone-based Fareway stores spokesperson, Emily Toribio, says starting Wednesday (March 18th) Fareway stores will be open Monday through Saturday from 8 a-m until 7 p-m.
(As above) “the first hour of business will be reserved for those who are 65 and older, expectant mothers, those with a pre-existing condition that makes them more susceptible to illness.”
Fareway stores are not open on Sundays. Toribio says the employees will be busy during the time the stores are closed.”
(As above) “The reason for the adjustment in the time is to allow our stores to continue to clean and sanitize and increase those measures during the closure period. As well as restock the shelves so we can continue to serve our customers,” Toribio says.
West Des Moines-based Hy-Vee stores spokesperson Christina Gayman says they also adjusted hours beginning Wednesday.
(As above)”All Hy-Vee grocery stores will close at eight p-m and then until further notice, our new store hours will be eight a-m to eight p-m seven days a week,” Gayman says. “These shortened hours are just going to allow our employees additional time to clean, sanitize all areas of the stores, and restock the highest demand items — and it will also allow those employees to have more time to care for their own families and loved ones.”
In lieu of Governor Reynolds’ order closing restaurants in the state, the Hy-Vee Kitchen Dining Room in Sheldon is closed, but the Kitchen is open for carry-out orders.
Gayman says the Hy-Vee convenience store hours will stay the same.
(As above) “No changes there. Customers can continue to purchase snacks, fuel, other items,” according to Gayman. “The one exception I would say — if a convenience store has a dining area in it — some of them do, some of them don’t. Those dining areas are closed.”
Hy-Vee operates more than 265 retail stores across eight Midwestern states, including here in Sheldon. Fareway operates 122 grocery store locations in Iowa, including Sheldon, as well as locations in Illinois, Minnesota, Nebraska, and South Dakota.
