(Dollar General in Rock Rapids, Iowa - KIWA Staff Photo)Iowa (RI) — Iowa has joined a federal lawsuit accusing Dollar General of routinely charging customers more than advertised prices at stores across the country.
The lawsuit, filed by the Federal Trade Commission and attorneys general from 20 state, alleges Dollar General repeatedly charged customers more at the register than the prices displayed on store shelves, product tags, or in advertisements.
According to the FTC, Dollar General serves many low- and fixed-income consumers, and the lawsuit claims the company failed to address pricing problems despite being aware of them for years.
Iowa Attorney General Brenna Bird says it is unacceptable for customers to be charged more than the advertised price and alleges the company profited from those discrepancies.
There are nearly 350 Dollar General stores in Iowa.
In a statement provided to The Guardian, Dollar General said occasional pricing discrepancies can occur and noted that employees are authorized to correct issues for customers. The company also said it has enhanced its price-accuracy processes in recent years.
